A quiet path at dawn, stretching ahead toward a faint light in the distance.

Global civilian coordination

If you or your family need help, start here.

Make sure you are safe first. If danger is happening now, call your local emergency number immediately. Then we will help you find an official entry point, or pass your request to someone who can respond.

If you or someone with you is in immediate danger, call your local emergency number now. This site cannot take the place of emergency services, the police, or official agencies.

Look up the local emergency number first

If you are being attacked, badly injured, or in danger of losing your life, call now. Do not fill in a form on this site.

Select or search for a country or territory

Numbers come from ITU-T E.129 and from national official pages verified on 2026-11-10 (UTC+8). If they conflict with information on the ground, follow the local official source.

Start here

Two people talking at a table, their faces softly out of focus.

I need help

Tell us how we can help. You may also submit a request for a family member who cannot do so themselves.

Preview a request

I can help

If you are part of a rescue team, or you are willing to respond in a country or region, start here to see how you can fill a gap.

See how to help

The calm entrance of a civic building, without flags or logos.

Official resources

Go directly to verified help entries from UNHCR, the ICRC, IOM and others.

Go to official entries

Help taxonomy

Version 1 uses these six groups. The official Chinese names are kept, with an English gloss; they are not renamed.

Hands holding a phone, ready to place a call.

紧急求救 · Emergency — immediate danger

If danger is happening now, call first.

A door standing open onto a warm room with a chair and a coat.

人身自由与安全 · Personal liberty and safety

Kidnapping, trafficking, detention in a fraud compound, or a missing family member.

A family walking together along a rural road in golden hour.

武装冲突与流离失所 · Armed conflict and displacement

War, religious or ethnic conflict, and being forced from home.

Hands preparing a tray of supplies in a clinic.

疫情与公共卫生 · Epidemics and public health

When you need medical care, medicine, or evacuation.

Bread, drinking water and folded blankets on a table beside a lamp.

生存与安置 · Survival and shelter

Food, water, shelter, evacuation, or replacing documents.

援助方 · Those who can help

Official rescue teams, civilian organisations, and people willing to help.

Principles we keep

If there is immediate danger to life, show and use that country or region’s emergency numbers first. This site does not replace emergency services or the police.
Official channels come first; civilian and X responses are supplementary.
Requests require real-name verification. A family member or authorised proxy may submit when the person cannot.
Sensitive cases hide real names and precise locations by default.
This site is a civilian coordination platform, not a government, UN, ICRC or other official agency.

How requests would be checked and matched

Browsing numbers and official resources does not require an account. Submitting a request will require real-name verification. Matching would go first to official channels in the same territory. This design is described on the site; a backend is not connected yet.

Verification and identity Local matching